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Jbl headset wont connect

Mykk
Community Member

I want to connect my JBL live series headset to my chromecast, the problem is I can't connect it. can someone help?

3 REPLIES 3

JenniferV
Community Specialist
Community Specialist

Hello Mykk,

 

Thanks for reaching out. What type of Chromecast device do you have? If you have a Chromecast with Google TV (4K) or (HD), please try the steps listed below:

 

  1. Reboot the Bluetooth device.
  2. If you have other Bluetooth devices paired with the CGTV, disconnect them.
  3. Reboot the TV.
  4. Check if the Bluetooth device pairs with other devices (Example: Phone or tablet).

Thanks,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hey there,

 

It's me again. Did you manage to get it working? Still need help?

 

Regards,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hi Mykk,

 

Just checking in to make sure that you've seen my response. Please let me know if you still need help or if you have other questions or concerns as I will be locking this in 24 hours. Feel free to start a new thread and we'll be happy to help.


Thanks,

Jennifer