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Babajo66
Community Member

Can someone please help,  I can't seem to find an answer to this problem so I'm asking the community forum, can a techno person please reply. 😅 

3 REPLIES 3

Kimy
Community Specialist
Community Specialist

Hi Babajo66,

 

Thanks for reaching out and I'm sorry to hear that you're having an issue with your Chromecast device. Let's sort this out. A few questions:
 

  • What country are you in?
  • Which version of Chromecast with Google TV do you have (4K/HD)?
  • When did it start?
  • Are other functions working?
  • What are the steps that you’ve taken?

 

I look forward to your response.

 

Thanks,

Kimy

Jeran
Community Specialist
Community Specialist

Thank you for helping out on this thread, Kimy!

Hey there Babajo66,

I'm just checking up on this thread, do you have any more questions or need any additional help? 

Best regards,
Jeran

Jeran
Community Specialist
Community Specialist

Hey Babajo66,

Do you have any more questions? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran