Lost remote for Chromecast

[Chrisdcruz]

We have lost the remote for the Chromecast and also had to change our Wi-Fi as the old modem failed. Now we have a new Wi-Fi but cannot connect to the Chromecast using the phone as the remote (which was our workaround not having the physical remote) because the Chromecast still has the old Wi-Fi internet details stored in the settings. Is there a way around this?

[David_K]

No unfortunately. You'll need a new voice remote to change the Wi-Fi settings. Even if you factory reset the Chromecast, you'll need a new remote to complete setup, as setup requires the voice remote. Replacements are available on the Google Store.

https://store.google.com/product/chromecast_google_tv_voice_remote

[Alex_S]

Hi everyone,

Thanks for the help, @David_K.

@Chrisdcruz, I’m sorry to hear about what happened. Have you seen davidking’s response? Let me know if there’s anything else I can help you with.

Regards,
Alex

[Chrisdcruz]

Thanks @David_K i’ve ordered a new remote. Appreciate the response.

[Alex_S]

Hi there,
 

As we've got our resolution here, I'm going to mark this thread as resolved. I'll be locking this thread if we don't hear back from you in 24 hours. Should that happen, feel free to create a new one if you have more questions or other concerns in the future.

Kind regards, 
Alex