Maxscreen

[FosterKStudio]

I've set up my 2nd generation chromcast without issues. This 3rd generation is trying to get me to connect to a Xhapater with its own network and no internet connect. It is a black screen with white and yellow text. Maxscreen is in the top left corner and it gives instructions for iPhone and Android. 

[Jeran]

Hey there FosterKStudio,

I apologize about the late response, thank you for being patient! Were you able to fix that connection issue? If not, I'd be happy to help out, as I know networking issues can be tricky. Let me just ask you some questions about what's happening:

• When did this issue start happening?
• Is your Google Home app up-to-date?
• Have you already attempted a factory reset?
• What troubleshooting steps have you already tried?

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran
 

[Jeran]

Hey there,

Did you have any more questions or need any additional help? 

Thank you,
Jeran
 

[Jeran]

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran