01-11-2023 04:48 PM
(1) Where to find Ultra Power Supply - Google Nest Community
Hi -- I never received a notice that someone had replied to my post, but here is the issue.
The Chromecast Ultra limits resolution unless it is attached to its smart adapter, I thought. So a broken adapter means that I will be unable to stream 4k -- am I right about this? Is this regardless of the power capabilities of the power supply?
Thanks!
Answered! Go to the Recommended Answer.
01-17-2023 04:12 PM
Hello Derim,
Thanks for reaching out. No, the power capabilities of the power supply doesn't affect the resolution of your Chromecast Ultra. You only need this to power your device and to be able to use it.
To watch movies and TV shows in 4K Ultra High-Definition (HD) and 4K High Dynamic Range (HDR) content using Chromecast Ultra, you need the following:
Thanks,
Jennifer
01-17-2023 04:12 PM
Hello Derim,
Thanks for reaching out. No, the power capabilities of the power supply doesn't affect the resolution of your Chromecast Ultra. You only need this to power your device and to be able to use it.
To watch movies and TV shows in 4K Ultra High-Definition (HD) and 4K High Dynamic Range (HDR) content using Chromecast Ultra, you need the following:
Thanks,
Jennifer
01-18-2023 12:59 PM
Jennifer -- thanks for the information! I saw a few others with messages about using an "unsupported power supply" limiting resolution. I'll give it a shot. Thanks!
01-20-2023 11:48 AM
Thank you for helping out on this thread, Jennifer!
Hey there Derim,
I'm just checking up on this thread, did you have a chance to give Jennifer's suggestions a try?
Best regards,
Jeran
01-23-2023 12:36 PM
Hi Derim,
It's us again. How's it going? Do you still need help?
Thanks for lending a hand here, Jeran.
Best,
Jennifer
01-24-2023 02:17 PM
Hello Derim,
We haven't heard from you so we’ll be locking this thread after 24 hours. If you need help in the future, please feel free to start a new thread and we'll be happy to help.
Thanks,
Jennifer