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My chrome cast remote won’t work

Amani
Community Member

My chrome cast batteries die. I tried to change it putting a new alkaline batteries. But it doesn’t work. What should I do?

2 REPLIES 2

davidking
Gold Product Expert
Gold Product Expert

Try these steps:

  • Remove and reinsert the batteries, make sure to use store-bought AAA 1.5 V alkaline batteries.
  • Go ahead and factory reset the Chromecast Voice Remote.

When replacing the batteries, replace all batteries at the same time. Do not mix old and new batteries. Do not use lithium-ion or any other batteries with rated voltage above 1.5 V.

rebruhn
Community Member

I just got my Chromecast and my remote won't turn on. I have tried several batteries but the remote won't turn on.