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My device location for chromecast has dropped out and I can’t restore it

Kate5
Community Member

My device location for chromecast has dropped out and I can’t restore it

3 REPLIES 3

Jeran
Community Specialist
Community Specialist

Hey there Kate5,

I'm sorry to hear that you're running into issues with your Chromecast! I'd be happy to help you out, let me just ask a few questions to better understand what's happening:

  • When did this issue start happening?
  • Are you able to see the Chromecast in your Google Home app?
  • Can any of your devices see the Chromecast?
  • What troubleshooting steps have you already tried?

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there Kate5,

Did you have any more questions or need any additional help? 

Thank you,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey Kate5,

Did you have any more questions that we can address? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran