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My fast forward and rewind have stopped working.

Carlajb1
Community Member

‎02-05-2022 08:14 AM

My fast forward ad rewind have stopped working. It just started a few days ago. I try to fast forward or rewind and it freezes. 

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2 REPLIES 2

TheBarry
Community Member

‎02-23-2022 07:59 PM

Same on iOS can only watch at the start of an event can't skip through it without it restarting

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Azarco
Community Specialist
Community Specialist
In response to TheBarry

‎05-02-2022 05:11 PM

Hey folks, 

Thanks for visiting the Community.

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh. 

We hope you were able to get the help you need but if you're still having trouble, please give these steps a try:

 

  • Make sure your devices are within 15-20 feet of your router.
  • Reboot your Chromecast, router and casting device.
  • Toggle the Wi-Fi off/on on your casting device.
  • Turn off power saving mode.
  • Uninstall and reinstall the Google Home app.
  • Perform a reset on your Chromecast.

If the issue persists, feel free to submit another post and provide as many details as possible so that others can lend a hand. Hope this helps! 

Best, 
Alex

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