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Video Freezes

JimsCandy
Community Member

‎02-04-2022 07:21 PM

Chromecast Video freezes. Using casting to practice dance class videos made on my Gakaxy S10 plus. Videos are 2-3 minutes. 3rd or 4th time playing, video will freeze on my TV. Can't find solution to this problem.  Developer response was to check power saving mode. Power save was turned off.

This happens on two separate chromecast devices and two separate tvs

Also happens with android tab 8 and Samsung note 10 plus

Have rebooted the chromecasts and reinstalled app

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Azarco
Community Specialist
Community Specialist

‎05-02-2022 05:04 PM

Hey JimsCandy, 

Thanks for visiting the Community.

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh. 

We hope you were able to get the help you need but if you're still having trouble, please give these steps a try:

 

  • Make sure your devices are within 15-20 feet of your router.
  • Reboot your Chromecast, router and casting device.
  • Toggle the Wi-Fi off/on on your casting device.
  • Turn off power saving mode.
  • Perform a reset on your Chromecast.

If the issue persists, feel free to submit another post and provide as many details as possible so that others can lend a hand. Hope this helps! 

Best, 
Alex

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