08-05-2022 09:26 AM
Hi
My netflix app only give me the code: ui-800-3(307006) when I try to start netflix in Google TV. The Chromecast is brand new and it was like this from the beginning.
Any ideas?
Have tried:
Clear memory
Reinstall netflix
Reboot chromcast
Reboot wifi router
08-07-2022 10:46 PM
Hello I'm having this same issue are there any solves? All other apps working perfectly.
08-08-2022 10:07 PM
Try Force Quitting YTTV.
Also update system software then…
Open Settings, Go to Apps, Manage Updates, See Available Updates, then Install any Pending Updates. Specifically if there is one for Google TV Home (July 27, 2022)
Let us know if that helps. Even though auto update is set, there were still some pending (for quite a while) and it worked after they were installed. Good Luck!
08-09-2022 10:37 PM
Hi folks,
Thanks for the suggestions, MTrim. I appreciate it.
Axling and JRUSH, have you tried the suggested steps provided by MTrim? If yes, how was it? If you're still having trouble watching Netflix from your Chromecast with Google TV, please try to plug in the Chromecast into a different HDMI port on your TV. Resetting it might also help.
Thanks,
Jennifer
08-10-2022 01:25 AM
Hey guys thanks for the help, the next day I tried to open it and it worked fine so I didn't get a chance to try any of the suggestions but thanks to everyone and I will keep this bookmarked for the future incase I run into this issue again.
08-10-2022 08:09 AM
Hey there JRUSH,
I'm glad to hear that Netflix is working for you again! We'll leave this thread open for a bit longer, so we can hear back from Axling.
Best regards,
Jeran
08-13-2022 10:08 PM
Hi Axling,
It's us again. How's it going? Do you still need help?
Thanks for the help here, Jeran.
Regards,
Jennifer
08-14-2022 10:10 PM
Hey there Axling,
We haven't heard from you in a while so we’ll be locking this thread if there’s no update within 24 hours. If you're still experiencing problems, please feel free to start a new thread and we'll be happy to help.
Thanks,
Jennifer