Old & New Chromecast Not Connecting To WiFi

[NoCast75]

My old Chromecast was working fine but then just stopped connecting to my WiFi. I went through all the setups, resets, troubleshooting suggestions and nothing

Bought a brand new one and it does the same. I get as far as entering the WiFi password and it will not connect. Tried resetting the modem, and went through all the same prosedures over again. Same. Now I have 2 Chromecast devices that will not connect to my network for no apparent reason. 

Any advice? 

[JCadavid]

Actually I Have the exact same problem right now : (

[NoCast75]

I suspect it's an issue with my Actiontec modem that needs adjusting but I cannot find a way to get up and running. Still working on it..

[NoCast75 · Accepted solution]

I ended up having to do a factory reset on my PHONE!... No idea why, but it was the only thing that worked. 

[Jeran]

Hey there NoCast75,

I'm glad to hear that you were able to get everything connected! Did you have any more questions or need any additional help? 

Thank you,
Jeran
 

[JenniferV]

Hi there,

It's us again. We don't want to be a nudge but we'd like to check if you still have other questions and concerns. Feel free to let us know if you do.

Thanks for the help, Jeran.

Best,

Jennifer

[JenniferV]

Hey folks,

Just checking in to make sure that you've seen our response. Please let us know if you have other questions or concerns as we will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer