Problem with ios to chromecast

[Jasyiah-k]

My iPhone device is having problems with the setup part. When i try to finish the setup and finish connecting wifi, it say something along the lines of “even this the device may be set up, were having problems communicating with your iPhone device…” even tho i have all the permissions given to the chromecast device. Please help me

[CarlosS]

Which Chromecast are you configuring? 

Sometimes with an iPhone, once the Home app says it is connecting to your Chromecast, you have to manually go into the wifi configuration of the phone and manually connect to the temporary wifi connection the Chromecast makes. Take a look at the instructions here https://support.google.com/chromecast/answer/2998456?hl=en&co=GENIE.Platform%3DiOS where it says "Set up Chromecast or Chromecast Ultra".

[JenniferV]

Hi there,

Thanks for lending a hand, InstantBits.

Jasyiah-k, how's it going? Have you tried the suggested steps listed in the support website article shared by our Product Expert? Still need help? 

Regards,

Jennifer

[JenniferV]

Hello Jasyiah-k,

It's us again. We don't want to be a nudge but we'd like to check if you still need help. Feel free to let us know if you do.

Best,

Jennifer

[JenniferV]

Hey there,

Just checking in to make sure that you've seen our response. Please let us know if you still need help or if you have other questions or concerns as we will be locking this in 24 hours. Feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer