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Problema al conectar mi chromecast

Notalok4
Community Member

No puedo conectar mi chromecast ni mi home mini a mi red, al momento de configurar la red wifi en ambos se queda cargando y no conecta, solo manda un msj de error diciendo que no se puede conectar, ya ingrese la contraseña manualmente, desinstale la app de home, reinicie mi router y nada.

4 REPLIES 4

Jeran
Community Specialist
Community Specialist

Hey there Notalok4,

I apologize about the late response, thank you for being patient! Were you able to fix that connection issue? If not, I'd be happy to help out, since I know networking issues can be tricky. Let me just ask you some questions about what's happening:

  • When did this issue start happening?
  • What color is the LED light on the Chromecast?
  • Are you trying to connect to a 2.4GHz network or a 5GHz network?
  • What troubleshooting steps have you already tried?

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there!

We haven't heard back from Notalok4, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Have a good one!

Best regards,
Jeran