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Programmes locked on Google TV

GregN
Community Member

I've managed to set up OK, however, on the Google TV remote, when I chose ABC iView (which is a free streaming service), most programmes have a 'lock' icon on them and I can't view them. Can anyone help with this problem please.

7 REPLIES 7

djtetei
Gold Product Expert
Gold Product Expert

Please, read this:

ABC - What is the lock symbol 

JenniferV
Community Specialist
Community Specialist

Hey folks,

 

@djtetei, thanks for the help!

 

@GregN, do you still need help? Feel free to let us know if you do.

 

Thanks,

Jennifer

GregN
Community Member

Yes.

GregN
Community Member

Yes. Still need help. When I access ABC iview via Google tv remote, many programs have a lock icon and can't be accessed. If I go to ABC iview via my phone or tablet, they're not locked.
In the Google tv app, my tv is shown as linked. ABC iview is a free streaming service, you just have to register an account, which I have.
Doesn't seem to be any reason why I can't access these programs thru Google tv

JenniferV
Community Specialist
Community Specialist

Hi GregN,

 

Sorry for the late response. To clarify, are you watching the ABC iview programs on YouTube TV in the Chromecast with Google TV? If yes, I'm afraid you need to subscribe or purchased the programs that are locked.

 

Thanks,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hi GregN,

 

Just checking in to make sure that you saw my response. I'll be locking this thread if we won't hear back from you again in 24 hrs. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.

 

Thanks,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hi there,

 

It's me again — please let us know if you still have other questions and concerns. We're here to help.

 

Thanks,

Jennifer