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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 2756 Views
  • 16 replies
  • 3 kudos

Chromecast works via laptop to tv does everything except movies

my chromast ultra using laptop with chrome is working on getting the screenshots on tv like documents all types of stuff except not for any of my movies or TV shows are working at all but we're 3 days ago!! Thanks in advance for your help Steven

roseynz by • Community Member
  • 736 Views
  • 1 replies
  • 0 kudos

Resolved! Chromecast 2nd gen trouble reconnecting

Hi there!I had my chromecast connected and working on my television for a couple of years and it just disconnected suddenly and I can't seem to reconnect it. I tried all the troubleshooting on the help page (unplugging/and plugging it back, same with...

1R1S by • Community Member
  • 867 Views
  • 2 replies
  • 0 kudos

Don't know how to disable restricted mode

I have been trying to cast youtube videos from my mac on chrome onto my chromecast but some videos do not load and end up coming up with a message saying I need to disable 'restricted mode' I have googled it and tried to find where to disable it but ...

okayyxemm by • Community Member
  • 664 Views
  • 2 replies
  • 0 kudos

Chromecast Device Shutting Down after casting from Google Chromebox

I have the newest Chromecast HDMI device (puck). It recently started shutting off during Google Slides cast to my tv.I'm casting wirelessly at 2.4G from a Google Chromebox with the latest ChromeOS ver. 120.3.6099.203 64bitUsualy within a few minutes ...

SMASHCCAT by • Community Member
  • 570 Views
  • 1 replies
  • 0 kudos

Samsung TV doesn’t switch on after Chromecast TV set up

Hello, I have a Samsung Tv and I have recently bought the Chromecast 2nd gen. I was doing the set up on the TV itself when, during the update of the system for the Chromecast, the tv shut down (not even in rest mode, no red dot on the frame of he TV)...

Cahelial by • Community Member
  • 750 Views
  • 1 replies
  • 0 kudos

VLC media players keeps freezing

Hi,I just got a Chromecast and installed VLC. We have a server with our media on it, when I try to watch something it plays for a bit and then freezes. I don't have this problem when I use VLC on my tablet or phone.

JulesM by • Community Member
  • 1812 Views
  • 1 replies
  • 0 kudos

Chromecast won't accept wifi password

My chromecast was working beautifully until I changed routers and now when I try to connect it to the new router I keep getting the error message that the wifi password is incorrect, which it isn't (I've doulechecked it). I have reset the chromecast,...

Ms_Maudie by • Community Member
  • 1333 Views
  • 4 replies
  • 0 kudos

Chromecast with Google TV (4K) Forwarding & Rewind

Chromecast no longer fast forwards or rewinds TV correctly. Old behavior was Google speakers/Assistant would FF/rewind TV x minutes/seconds. New behavior is FF/rewind command causes TV to restart from the beginning of the broadcast. Factory resetting...

chml17l by • Community Member
  • 3128 Views
  • 5 replies
  • 0 kudos

How to use chromecast on 5ghz lower channels

Hello guys please help me. I just bought a Chromecast, because i need it to connect to internet thru Samsung Galaxy S23 Ultra hotspot 5ghz. Problem is, Chromecast cant see its 5ghz. I CANT use 2.4, i bought Chromecast exactly because i knew it suppor...

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