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Receiver turns back on after powering down

krash1171
Community Member

Hello,

When I turn off my Chromecast using the remote it turns my receiver off but then the power turns on again about one second later. It started doing this a few months ago. It's as if the remote is sending two signals to the Yamaha receiver. 

Any help would be greatly appreciated as it's very frustrating.

4 REPLIES 4

JenniferV
Community Specialist
Community Specialist

Hi krash1171,

 

Thanks for reaching out and I'm sorry to hear about that. Please try to reboot your Voice Remote, Chromecast and Yamaha receiver. Removing and re-adding your Yamaha Receiver under remote and accessories settings might also help. If the same issue persists, please reset your Voice Remote and set up again.

 

Let me know how it goes.

 

Thanks,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hey there,

 

How's it going? Still need help with this?

 

Thanks,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hi krash1171,

 

Just checking in to make sure that you've seen my response. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.


Thanks,

Jennifer

Jeran
Community Specialist
Community Specialist

Hey there!

We haven't heard back from krash1171, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, Jennifer!

Best regards,
Jeran