Reconnect Chromecast to my Chromebook

[EWjackson]

Hello Customer Support,

   I have a 3rd generation chromecast that is no longer working with my chromebook. I have done several resets to no avail. However the chromecast works perfectly with my iphones. When I click on Cast from my Chromebook, I continue to get the message "no devices found". I have added the google home app to my chromebook, again to no avail. I have done all the steps recommended from youtube, internet and the advice I received from within this community. At this point I am very frustrated at the situation. Is someone able to assist me? I look forward to hearing from this community.

Thanks,

Wayne

[Jeran]

Hey there EWjackson,

These connection issues can be tricky to figure out, so I'd be happy to help you out! Go ahead and try the troubleshooting steps listed in this article, and feel free to skip any steps you've already tried. If you get stuck on any particular step or encounter a different error, let me know and I'll be able to help further.

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

[Jeran]

Hey there EWjackson,

I'm just checking up on this thread, do you have any more questions or need any additional help? 

Best regards,
Jeran

[Jeran]

Hey EWjackson,

Do you have any more questions? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran