09-15-2022 01:45 PM
09-15-2022 02:20 PM
Hi @dd685usn
You need to press on the button area in the back of the remote to open it.
09-20-2022 01:09 PM
Hey there dd685usn,
I'm just checking up on this thread, did you have any more questions or need any additional help?
Thank you for helping out on this thread, Jill!
Best regards,
Jeran
09-23-2022 01:52 PM
Hey there dd685usn,
Did you have any more questions or need any additional help?
Thank you,
Jeran
09-26-2022 01:15 AM
Hello dd685usn,
Just checking in to make sure that you've seen our response. Please let us know if you have other questions or concerns as we will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
Thanks for the help here, JillG and Jeran.
Regards,
Jennifer