Setting up new chromecast

[Jay342]

Gets stuck trying to Sign in to Chromecast using Google account.  Help

[JenniferV]

Hi Jay342,

Thanks for reaching out and I'm sorry to hear that you're having an issue setting up your Chromecast.

A few questions; What type of Chromecast device do you have? What mobile phone are you using for setup? Are you getting any messages when signing into your Google Account in the Google Home app?

Thanks,

Jennifer

[JenniferV]

Hey there,

It's me again. How's it going? Still need help?

Thanks,

Jennifer

[JenniferV]

Hi Jay342,

Just checking in to make sure that you've seen my response. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer

[Jeran]

Hey there!

We haven't heard back from Jay342, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, Jennifer!

Best regards,
Jeran