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Chromecast

M1
Community Member

Hi have plugged my 3rd generation chromecast in goes straight 2 white led light but doesn't show anything on the screen thru hdmi it newst 2 work fine

4 REPLIES 4

JenniferV
Community Specialist
Community Specialist

Hi M1,

 

Thanks for reaching out. Let's sort this out.

 

A few questions: Can you only see a black screen on your TV? Does the LED light status show as solid or blinking white light? Have you already set up the Chromecast?

 

I'll look forward to your response.

 

Thanks,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hi there,

 

It's me again. How's it going? still need help?

 

Thanks,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hi M1,

 

Just checking in to make sure that you've seen my response. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

 

Thanks,

Jennifer

Jeran
Community Specialist
Community Specialist

Hey there!

We haven't heard back from M1, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, Jennifer!

Best regards,
Jeran