Sling not working properly in "Live" tv section

[jm5150]

Sling fails to ever work properly under LIVE section.

#1. channels never open correctly

#2. guide missing channels at random times

Whenever I choose a channel from the LIVE guide, Sling opens a random channel instead. There is no rhyme or reason to the channel being opened. Its not the last viewed channel, or a certain number of channels away. Im forced to open sling separately anyway and navigate to the correct channel which defeats the purpose.

Secondly, channels are missing at random times. I open it and channels I expect to see are gone, few hours later they are there. a few hours later different ones are missing.

[Jeran]

Hey there jm5150,

I apologize for the late response, and thank you for being patient! Were you able to fix those Sling issues? If not, I'd be happy to help out where I can. First, make sure that your Chromecast is up-to-date on any firmware updates. Then, clear out the cached app data on both the Sling app as well as the Google TV app. If the problem persists, go ahead and uninstall and reinstall the Sling app.

I look forward to your response, and if you have any other questions or concerns for me, please let me know.

Best regards,
Jeran

[jm5150]

I tried all of that to o avail. Its in internal issue with Sling or Google regarding the API. It has since started working better on its own with no changes by me. a few days ago the guide was displaying channels properly but choosing a program only opened the Sling app but did not play the program. a few days later this corrected itself and channels started opening but it seems to open the last channel watched as opposed to the selected channel

[Jeran]

Hiya jm5150,

That is pretty strange. If you don't mind, would you be able to submit feedback via Google TV regarding the experience you've had with Sling? The feedback will be sent up the chain and sent to the appropriate department, regardless if the issue lies on our side or Sling's side. 

Best regards,

Jeran

[Jeran]

Hey jm5150,

Do you have any more questions that I can address? 

Thank you,
Jeran

[Jeran]

Hiya jm5150,

Do you have any more questions? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran