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Streaming services showing wrong location

Shaz2610
Community Member

 

I've contacted 9now for the issue as it's showing us VIC weather and news and TV programs and not NSW which is where we live. This issue is happening on multiple apps playing on the chromecast so I assume it's to do with the IP location I have checked and it is the correct area. I just want to fix this as it's very frustrating. 

 

 

 

3 REPLIES 3

Kimy
Community Specialist
Community Specialist

Hi Shaz2610,

 

Thanks for posting here in the Google Nest Community. Have you checked for updates? You can also try a factory reset and set everything up from scratch. Let me know how it goes.

 

Thanks,

Kimy

LovelyM
Community Specialist
Community Specialist

Hello Shaz2610,

Have you tried the troubleshooting steps that Kimy suggested? Let us know if that did the trick or not, so we can try something else. 

Best regards, 
Lovely

Princesss
Community Specialist
Community Specialist

Hello everyone,

 

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.
 

Best,

Princess