Stuck on welcome screen

[Amy2]

I changed my internet provider so I’ve had to update my chromecast with the new network. I had to do a factory reset because It wouldn’t let me change it in the google home app. 

so I’m starting from scratch. I’m on the welcome screen, I’m trying to detect in the google home but it cannot find my chromecast. I’ve done a hard reset twice 

[Amy13]

I am having this exact same issue! I can't figure it out. I've tried to uninstall the app and start over but that didn't work either...It just stays on the welcome screen and never detects anything..

[djtetei]

Enable location and Bluetooth on your phone.

[Amy2]

Yep. Both are on and nothing. 

[GarrettDS]

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS
 

[djtetei]

Make sure Local Network Access is enabled on your iPhone. This will allow permissions for your device to discover Cast-enabled devices.

[Jeran]

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran