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TV remote not working after installing Chromecast

lauraotms
Community Member

Just received a Google Chromecast with Google TV and installed it right away. After it was all installed, my regular TV remote which I used for turning it on and off, volume and switching channels does not work anymore. Changing batteries did not work, it's like it's just dead. No red light showing whatsoever. However the change the channel functionality on the Google remote also does not work. Already deleted my TV from the settings of the remote.. what else can I do?? I cannot control my tv at this point and I do have other things connected that I cannot access right now.

1 Recommended Answer

djtetei
Bronze
Bronze

Put the TV remote in pairing mode.

Alternatively, if available, download a TV model compatible remote application from PlayStore.

View Recommended Answer in original post

3 REPLIES 3

djtetei
Bronze
Bronze

Put the TV remote in pairing mode.

Alternatively, if available, download a TV model compatible remote application from PlayStore.

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there!

We haven't heard back from lauraotms, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, djtetei!

Best regards,
Jeran