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Unable to disable Restricted Mode on Chromecast 1st Gen

weastman
Community Member

When trying to cast various videos from Youtube I receive the following error:

Something went wrong

This video is unavailable with Restricted Mode enabled. To view this video, you will need to disable Restricted Mode.

I have gone into the settings of the Chromecast but do not have the "Notifications & digital wellbeing" section showing in order to access the "YouTube settings".

 

Do you know if this Restricted Mode can be disabled on this Chromecast 1st Gen? I am running into this issue more and more often with video that in my opinion should not be restricted for any reason.

4 REPLIES 4

JillG
Diamond Product Expert
Diamond Product Expert

Hi @weastman 

It sounds like a YouTube setting--- see Turn Restricted Mode on or off on YouTube - Computer - YouTube Help 

Jeran
Community Specialist
Community Specialist

Hey there weastman,

I'm just checking up on this thread, do you have any more questions or need any additional help? 

Thank you for helping out on this thread, Jill!

Best regards,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there weastman,

Do you have any more questions or need any additional help? 

Thank you,
Jeran
 

JenniferV
Community Specialist
Community Specialist

Hello weastman,

 

We haven't heard from you in a while so we’ll be locking this thread after 24 hours. If you need help in the future, please feel free to start a new thread and we'll be happy to help.

 

Thanks for the help, JillG and Jeran.

 

Regards,

Jennifer