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Unable to download Device utility app to activate Chromecast

Alenkacosmic
Community Member

Hi all, I'm trying to activate my new Chromecast and as a result need to install device utility app. Navigation using provided link results with infinite "loading" Play market with spinner. 

How else could I find and download the app?

I'm located in Poland, using Pixel 5 phone.

3 REPLIES 3

JenniferV
Community Specialist
Community Specialist

Hi Alenkacosmic,

 

Thanks for reaching out and I'm sorry to hear about that. Please try to reboot your phone and try again. Using a different mobile phone such as a non Pixel device if one is available might also help.

 

Thanks,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hey there,

 

It's me again. How did the steps go? Still need help?

 

Thanks,

Jennifer

Jeran
Community Specialist
Community Specialist

Hey Alenkacosmic,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran