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Update to Android 12

majed4tm
Community Member

Hello.. I purchased this product after hearing and watching many people praise it, especially after you downloaded the Android 12 update and its improvements. But I set up the device and turned it on, and when I asked for the update, it did not come to me. I repeated it more than once and waited for three days, but unfortunately I did not receive the update.. I hope that you will help me in this by sending me the update package.. I am talking with you from Saudi Arabia and I hope that the update will arrive soon. Thank you

4 REPLIES 4

RXShorty
Gold Product Expert
Gold Product Expert

Hi @majed4tm 

There are more reports of people not getting the update currently.
So I am not sure if Google pulled the update for now as there are some known issues with the update. 🙂

Jeran
Community Specialist
Community Specialist

Thank you for helping out on this thread, RXShorty!

Hey there majed4tm,

I'm just checking up on this thread, do you have any more questions or need any additional help? 

Best regards,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there majed4tm, 

Do you have any more questions or need any additional help? 

Thank you,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey majed4tm,

Do you have any more questions that we can address? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran