10-28-2021 09:16 PM
I have two Chromecasts with Google TV connected to two TVs and they both have the same problem. Until about 3 days ago, all Google TV channels responded to voice commands on both TVs. Now, voice commands will select some channels but not others (ex. "Fox Business" responds, "Fox News" does not respond). If a channel does not respond, a message appears on the top of the TV screen that says "...... is not available or can't be played right now". I can play the channels in question by selecting it from the "Live Schedule". I have rebooted the Chromecast and the problem is the same as before the reboot. Thanks for any help. zaq007
11-12-2021 09:44 AM
Hey there zaq007,
I apologize about the late response, thank you for being patient! Were you able to fix that Assistant issue? If not, I'd be happy to help out, let me just ask you some questions about what's happening:
For now, I would check out this article on troubleshooting your Google TV device, and then follow the steps inside.
I look forward to your response, and if you have any other questions or concerns for me, please let me know!
Best regards,
Jeran
11-19-2021 10:52 AM
11-19-2021 11:11 AM
Hey folks,
It looks like we have come to a solution so I'm going to be locking this thread. If you have any other concerns or questions, please feel free to create a new thread.
Have a great day.
Garrett DS
11-18-2021 02:09 PM
Hey there,
Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.
Just checking up,
Jeran