What’s the brand of your tv

[Shawnd123g]

Every-time I try to set this thing up, there’s some new bug this piece of crap has.

Im having trouble with the remote set up asking “what’s the brand of your tv” I don’t even get the list to choose from. Just “Unable to reach google services”

[JenniferV]

Hey Shawnd123g,

Thanks for reaching out and I'm sorry to hear that you're having an issue setting up the buttons on your Chromecast Voice Remote. Let's sort this out.

Quick questions: what type of Chromecast with Google TV do you have, is it the 4K or HD? What's the LED status on your Chromecast? Please make sure your Chromecast is already set up. Rebooting and plugging it on a different HDMI port on your TV might also help. After that, check this support website article on how to set up the buttons on your Chromecast Voice Remote.

Thanks,

Jennifer

[JenniferV]

Hello there,

It's me again. I want to make sure you're all good — how did the steps go?

Regards,

Jennifer

[JenniferV]

Hi Shawnd123g,

Just checking in to make sure that you've seen my response. Please let me know if you still need help or if you have other questions or concerns as I will be locking this in 24 hours. Feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer