11-09-2022 09:50 AM
Any other app like Netflix or Disney+ counts, but not YouTube Kids for Android TV. How can it be fixed?
11-13-2022 11:45 AM
Hello ZeuGiRDoR,
Thanks for reaching out to the Chromecast Community forum!
Quick question: do you have a separate Chromecast device or you only have an Android TV? In the meantime, please check this support website article to see more information about the screen time limit for your device. If you're still experiencing the issue, please reboot your Chromecast or your TV and observe the behavior.
Thanks,
Jennifer
11-13-2022 11:47 PM
I am having a similar issue with Youtube as well as Youtube Kids on Google Chromecast with Google TV, seems to be introduced since updating to Android 12.
11-14-2022 04:01 PM
11-17-2022 06:20 PM
Hey there,
I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.
I appreciate the help, Jennifer.
Thanks,
Archie
11-20-2022 10:33 PM
I already tried this before posting here and it did not work.
11-22-2022 03:40 PM
Hi DJKR,
Yikes! We'd like to take a deeper look into this — could you fill out this form and let us know once you're done?
Thanks for lending a hand here, Archie.
Regards,
Jennifer
11-27-2022 07:57 AM - edited 11-30-2022 08:53 AM
Hello DJKR,
We haven't received your form — were you able to fill it out?
Best,
Jennifer
11-29-2022 11:00 PM
Morning, I have completed the form.
11-30-2022 08:57 AM
Hey there,
DJKR, we got your form — thanks for filling it out. Our team will reach out to you via email anytime soon so, please keep your lines open.
ZeuGiRDoR, how's it going? Still need help? Let us know if you do as we will be locking this thread after 24 hours. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.
Best,
Jennifer