Why does my chrome cast stop mirroring

[JenniferV]

Hi Pockzo,

Thanks for reaching out. Let's sort this out.

A few questions: what's the make and model of your mobile device? Are you getting any messages when mirroring your phone to the TV? What's the version of your Google Home app?

Try these steps:

1. Reinstall the Google Home app.
2. Make sure there's no pending OS update on your phone.
3. Turn off the Power Saving Mode setting in your phone.
4. Allow Google Cast to use your network information. For Android 12 users: Go to Settings > Use network information > Continue. For iOS 14 and later: You must enable the Local Network Access for casting.
5. Turn on the Microphone permission in the Google Play Services app to successfully use the Cast screen or audio feature with Chromecast.
6. Reboot your Chromecast and mobile device.
7. Reset your Chromecast.

Thanks,

Jennifer

[Jeran]

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran
 

[JenniferV]

Hello Pockzo,

Just checking in to make sure that you've seen our response. Please let us know if you still need help as we will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks for the help, Jeran.

Regards,

Jennifer