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Wifi and chromecast …..

Grwow
Community Member

I get to a screen that says make sure your network name and password are correct’. I can’t figure out how to get to place where I can fix it.

4 REPLIES 4

David_K
Platinum Product Expert
Platinum Product Expert

 

I'd recommend first trying these steps to fix/change the Wifi network. If that doesn't work, try these steps:

  1. Open the Google Home app.
  2. At the top left, tap Add + > Set up device > New device > set up new devices in your home.
  3. Follow the in-app steps.

If these steps above don’t solve the issue, you’ll need to factory reset your Chromecast, then set it up again using your new Wi-Fi network and password. If you're using Chromecast with Google TV, follow these setup steps instead.

Jeran
Community Specialist
Community Specialist

Thank you for helping out on this thread, David!

Hey there Grwow,

I'm just checking up on this thread, do you have any more questions or need any additional help? 

Best regards,
Jeran

Muddi
Community Specialist
Community Specialist

Hi there,

 

It's us again. We want to make sure you're all good — how did the steps go?
 

Cheers,

Muddi

Muddi
Community Specialist
Community Specialist

Hi Grwow,

 

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need assistance, feel free to start a new thread in the community and we’ll be happy to help.
 

Cheers,

Muddi