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YouTube kids on google tv showing ads with YouTube premium

Dudl
Community Member

YouTube kids on google tv I showing my child ads, even though I am a YouTube's premium member.

 

Has been happening for months.

 

YouTube kids app on mobile Android phone - no ads.

YouTube on google tv - no ads.

 

youtube kids on google tv - showing ads to my kids.

 

i have tried signing out, reinstalling Yt kids app on Google tv, ads still show.

 

 

1 REPLY 1

JenniferV
Community Specialist
Community Specialist

Hi there,

 

Thanks for reaching out and for being a step ahead of us. May I know how many accounts are added on your Chromecast with  Google TV? 

 

If there are other accounts signed in on your device other than your account and your child's account, please try to remove it and check if this will resolve the issue then add it back. Rebooting and resetting your Chromecast with Google TV might also help.

 

Thanks,

Jennifer