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Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 26281 Views
  • 0 replies
  • 11 kudos

Chromecast with Google tv doesnt auto play

My 2nd Gen Chromecast was causing issues, so looked at buying another, but can now only buy chromecast with Google TV. Figured it was just a chromecast with additional bits I will never use. Connected up OK, remote was cool. But when asking my Google...

Hulu and Netflix won’t load

Certain apps like Hulu and Netflix won’t load. I’ve updated everything, I have factory reset my device, I’ve cleared the app data multiple times. Why still won’t it work?

Cancel service

Someone please tell me how to cancel my service. 

Chromecast connection

My Chromecast says it can't connect to wifi that I need to please check my wifi network name

Resolved! Chromecast with google TV no sound!

Elo all,I didnt have serious problems since i got my device. Also, since that moment I used to help others with their problems.Finally I got one. There is no sount at all from my ccwgt. What I get only, is sound via BT. My Amplituer doesnt get sound ...

robus_pl by • Community Member
  • 963 Views
  • 3 replies
  • 0 kudos

Chromecast only video and keep audio in phone

Hi! I have a doubt. My grandfather got an hearing aid, and it connects whith his phone by Bluetooth. My doubt is if there is a way to send video from Android to Chromecast, but keep the audio in the phone and from the phone send the audio to the head...

ImMartii by • Community Member
  • 2339 Views
  • 3 replies
  • 0 kudos

Chromecast w/ Google TV not finding wifi networks

Trying to connect my Chromecast to wifi but the device is not seeing any wifi networks. I've tried manual setup and the auto-setup via the app but both fail to find wifi. My home wifi is setup with TP-Link Deco AX3000 in Wifi router mode. Both 2.4 an...

chromecast remote not working correctly

I have a new Chromecast and from new button-up wasn't responsive sometimes was lagging sometimes didn't work when prest one time or caple times. The next day button-off didn't work also. Next day button-up is like is prest all time cant go down. I tr...

bart88 by • Community Member
  • 1408 Views
  • 7 replies
  • 0 kudos
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