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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 358 Views
  • 3 replies
  • 1 kudos

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 27300 Views
  • 0 replies
  • 12 kudos

Resolved! Can I set up Cable access on a Chromecast?

I am a new user to streaming, and still subscribe to cable TV (Spectrum). Is there a way to set up that cable access on the Chromecast, like you can do on a RoKu?

EgbertM by • Community Member
  • 1557 Views
  • 8 replies
  • 0 kudos

Resolved! Chromecast - not prompting for a password on shared wifi

Hi there, I've used my 2nd gen Chromecast on many different devices across different countries. I'm currently trying to set it up in a hotel room on the hotel's WiFi. Everything works correctly until the very final step where it is attempting to conn...

daviddtech by • Community Member
  • 1884 Views
  • 4 replies
  • 0 kudos

Resolved! Bought 2 Chromecasts, one works, other one gives problems.

Hi there,Just bought and installed 2 Chromecasts. One in the living room tv, one in the bedroom tv.Installation was ok for both devices. Both devices use the same Wifi.I want to stream the video from several apps on my android phone to the Chromecast...

Resolved! Chromecast setup error

Hi, we just brought brand-new google chromecast 3 but while we are trying to set up, we had an eror says ‘this device was used by another user, please reset the device’s factory settings.’ We could not understand, if this device means mobile phone , ...

Sanerm by • Community Member
  • 1317 Views
  • 6 replies
  • 0 kudos

Resolved! Loops, loops chromecast setup

Plugged in, welcome screen with Chromecast number. Start Home, device found, but needs to be activated, install device utility app. Device found turn off wifi, cannot make connection, then make contact with the hotspot on your Chromecast. Says cannot...

Jgbodar by • Community Member
  • 786 Views
  • 3 replies
  • 0 kudos

Resolved! Chromecast and Multiple Users

I am hoping this community can help with a problem I am having with my new Chromecast device. Essentially, I can add additional users but they don't seem to be able to do anything - accept I have the option to remove them. My wife and I are unable to...

Greedyfly by • Community Member
  • 1226 Views
  • 4 replies
  • 0 kudos

Resolved! Youtube Premium showing ads on Chromecast (3rd gen)

I have a 3rd gen Chromecast as well as Youtube Premium. A few days ago I started seeing ads when I cast videos from youtube even though I have Premium and am logged into youtube on my phone.

tobymgk by • Community Member
  • 3054 Views
  • 12 replies
  • 3 kudos

Problem to cast from PC to TV

Hi all, I'm having this error: "failed to cast please try again", on my two browser (Chroome and Edge), trying to cast from my Laptop to my Smart tv.I downloaded on my Laptop the "Cast to Google Cast" app, 2 years ago and i never had problems.I alrea...

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