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Share Your Voice! Help Us Improve the Google Community Experience
Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...
Troubleshoot setup: Chromecast, Chromecast with Google TV or Google TV Streamer
Here are some steps I recommend to resolve issues during the setup of your Chromecast, Chromecast with Google TV or Google TV Streamer.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ens...
Google TV Chromecast glitches
I have a new Chromecast Google TV. I have having a couple of problems...1. Often when I turn my TV on (it remembers the last input), there is a black screen when my Chromecast is selected, like it's gone into standby. In the settings under energy sav...
Resolved! Remote Guide
I have just purchased Chromecast. It came with a remote control. Where can I find the instructions on how to use it?
Google Photo / Nvidia shield ambient mode problem
Recently I noticed that ambient mode on my Nvidia Shield is no longer using my selected Google photo album. I checked the settings in ambient mode via the Home app and Google photos was still selected. I tried unselecting and reselecting the option...
Chromecast defaults to AUDIO DESCRIPTION
I have a brand new Chromecast that is defaulting to AUDIO DESCRIPTION (for blind people.) I turn it off, it goes to the next episode, it turns it back on. Annoying AF. I noticed this specifically on the Peacock app, but I do not believe it is a probl...
Chromecast with Google tv stuck at the Google Logo
updated my CCWGTV today to android 12 and after restarting to install the software it became laggy. I tried going to settings to reset the device but it froze halfway there. Since i couldnt do anything or no command from the remote worked, i decided ...
Chromecast remote batteries draining within weeks
Reposting this because as soon as my batteries drained I tried to return to my 4 week old post and Google had closed it.I posted this issue exactly 4 weeks ago- when I installed brand new batteries - Energiser Max. Is that how long we should expect b...
Resolved! bbciplayer on Chromecast with GoogleTV HD
Cannot access BBCiPlayer. BBC says app is not supported on this device.This was the only reason I bought it. How can it be installed?
Cast media control notifications on android are Not displaying stop option
After the last update, Cast media control notifications on android are Not displaying stop option anymore. Only pause and play. Very enjoying not to be able to stop chromcasting from media control notifications directly. Need to open Home app to stop...
Resolved! Can't select 4K 60 Hz
Hi Everybody,So, I just recently bought the Chromecast with Google TV (4K). Everything worked perfectly out of the box. Howver, today it updated to Android 12; after that I noticed I'm no longer able to select the 4K 60 Hz option (just 4K 30 Hz) that...
Chromecast displays black screen, but audio is working
Hello, I have tried everything that is on the internet (plugging off TV, plugging off chromecast, plugging off TV for 30 mins, factory reset the chrome cast) - but it's still showing black screen and audio is working fine when casting. Please help. T...
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