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can't cast screen

Eagle22
Community Member

I try to cast screen from Samsung tablet and it shows someone else TV

4 REPLIES 4

Jeran
Community Specialist
Community Specialist

Hey there,

I'm sorry about the late response, thank you for your patience! Were you able to fix that casting issue? If not, I'd be happy to help out, let me just ask you some questions about what's happening:

  • When did this issue start happening?
  • Is both your tablet and Chromecast on the same Wi-Fi network?
  • Do you have a dual-band router? (2.4GHz and 5GHz)
  • What troubleshooting steps have you already tried?

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran
 

Eagle22
Community Member

I have netgear router and the table is using the same wifi as Netgear. The home app for Chromecast it gets disconnected when I try to stream 123movies

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there!

We haven't heard back from Eagle22, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Have a good one!

Best regards,
Jeran