04-12-2022 12:36 AM
my Chromecast keeps restarting even after changing the power supply unit and factory resetting is there any other option
04-16-2022 05:42 PM
Hi davidkamau,
Thanks for reaching out. Let's sort this out.
A few questions: What type of Chromecast device do you have? Is your Chromecast device powered by the TV USB port or wall outlet? What's the LED light status in your Chromecast? Is your Chromecast restarting while watching a video or even in idle mode?
Try the steps:
Thanks,
Jennifer
04-19-2022 05:46 PM
Hey there,
It's me again. I want to make sure you're all good — how did the steps go?
Thanks,
Jennifer
04-20-2022 05:53 PM
Hi davidkamau,
Just checking in to make sure that you've seen my response. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
Thanks,
Jennifer
04-22-2022 09:11 AM
Hey there!
We haven't heard back from davidkamau, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.
Thank you for your help, Jennifer!
Best regards,
Jeran