cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

connect to network no internet, but all other devices do

dwjonesca
Community Member

Connects to network no internet, but all other devices do.  Also, run fine with phone Hotspot, just not Shaw ISP router/modem.

4 REPLIES 4

Oicicantalk
Community Member

Call google help line 1-855-4696378. Have patience they can help you out . If they seem confused ask for some else.

Juni
Community Specialist
Community Specialist

Hi dwjonesca,

 

Thanks for posting here in the Google Nest Community.

 

I wanted to follow up and see if I could be of any help. A few things: is it a Nest speaker? If so, Were there any recent changes made before the issue started? What is its distance from your WiFi router?

 

Looking forward to your response.

 

Thanks,

Juni

Juni
Community Specialist
Community Specialist

Hi there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

Regards,

Juni

Juni
Community Specialist
Community Specialist

Hello there,

We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.

Best,

Juni