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Chromecast

Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 11501 Views
  • 0 replies
  • 8 kudos

Without Google TV remote we can't configure Google tv

we don't see any option to configure Google TV without remote. Currently my remote is not working and I did factory reset on Google TV . Looks like without pairing remote there is no option to configure . Below is the image I can see on the TV 

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Veeresh by Community Member
  • 381 Views
  • 3 replies
  • 0 kudos

Resolved! Does Chromecast with Google TV support direct connection to AVR?

Simple question that I can't find info on in the help section....Does Chromecast with Google TV support direct connection to an AVR?Second, if not officially supported, has anyone tried it that can confirm it works 100% correctly, as in does it pass ...

phxrider by Community Member
  • 12704 Views
  • 5 replies
  • 1 kudos

Resolved! Internet connection dropping

My Google TV with Chromecast keeps dropping the internet connection, it eventually comes back again after about 5 minutes, remains connected to Excellent strength WiFi connection and there are no other devices dropping internet connection on the netw...

ChrisNI by Community Member
  • 990 Views
  • 7 replies
  • 0 kudos

Can I cast to ChromeCast without the use of Google Home?

Hello.I work with TVs. Lots of my customers seem to have issues with casting to their TVs' inbuilt Chromecast, among the lines of:Why can I not cast from an Android device to my TV from the phone's inbuilt Casting function? I can only cast from eithe...

Josh1396 by Community Member
  • 1866 Views
  • 3 replies
  • 0 kudos

Connect chromecast in hotel Ontario Canada

I'm trying to set up Chromecast at Comfort Inn in Ontario, Canada. It keeps saying I need to sign in but I'm already signed into network. I can watch Netflix or other streaming services on my phone but can't get chromecast set up for casting to TV. A...

ricvol by Community Member
  • 462 Views
  • 3 replies
  • 0 kudos

Chromecast 3 - Settings not available

Hello,i m not able to configure any settings, because there are no options available, just a white screen (Google home app). To cast a stream is not a problem, it is working like a charme... but i m not able to i.e. change from 50 to 60hz because it ...

Atp by Community Member
  • 697 Views
  • 8 replies
  • 0 kudos

Resolved! Guest Mode

I have no wifi network available but I’ve read about guest mode. Can I setup a chrome cast with guest mode to stream content from my iPhone using my cellular data with no issue? Is the stream high quality? Has anyone tried this?

lilspud by Community Member
  • 866 Views
  • 5 replies
  • 0 kudos

Resolved! Chromecast 3

Hello,I have Chromecast 3 and need to use an ethernet adapter. I can see that 2 Google ethernet adapters are listed on Google but one is sold out on Google. I do not see any Google adapters on Amazon. Which ethernet adapter should I buy? And which et...

sdj by Community Member
  • 494 Views
  • 3 replies
  • 1 kudos
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