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cromecast is booting up and after some time shuts off showing the orange light

ivore
Community Member

hey i was trying to boot up my chromecast but if i press the button it shows a wite light and after some time it just shuts off showing a orange light how do i fix this and why does this happend?

1 Recommended Answer

JillG
Diamond Product Expert
Diamond Product Expert

Hi @ivore 

The orange LED indicates an error with the device. You can try unplugging it from the TV and power for a minute or so and see if that works.

Do a full factory reset may also help-How to factory reset your Chromecast - Android - Chromecast Help 

View Recommended Answer in original post

1 REPLY 1

JillG
Diamond Product Expert
Diamond Product Expert

Hi @ivore 

The orange LED indicates an error with the device. You can try unplugging it from the TV and power for a minute or so and see if that works.

Do a full factory reset may also help-How to factory reset your Chromecast - Android - Chromecast Help