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google chromecast not working when my router is set to unii3 channels

sunilsukumar4u
Community Member

the google Chromecast was working fine with 5GHz channel 36 till 100,  when i moved my router to channel 149, I don't see the   beacon of my 5 GHz ssid.  Does the chipset in the Chromecast does not support unii3 channel band 

 

P.S rest of my devices even firestick is working fine with channel 149 

7 REPLIES 7

JenniferV
Community Specialist
Community Specialist

Hi sunilsukumar4u,

 

Thanks for reaching out. Could you please tell us where you purchased your Chromecast? Also, please provide the type of Chromecast that you have. 

 

Note: Network specification varies per country the Chromecast is manufactured for. It is dependent on the country's regulations for allowable channels and frequencies.

 

Thanks,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hello there,

 

It's me again. I wanted to check if you still need help. Feel free to let me know if you do.

 

Thanks,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hey sunilsukumar4u,

 

I haven't heard from you in a while so I’ll  be locking this thread if there’s no update within 24 hours. If you still have other questions and concerns, please feel free to start a new thread and we'll be happy to help.


Regards,

Jennifer

Hi 

 

The Chromecast with google TV I bought is from UK with GA01919-GB. I am using it in UK. Tried connecting to a unii3 channel allowed in uk but it did not connect

Hi there,

 

Thanks for getting back to us. It's possible that the 5 GHz Wi-Fi connection (Wi-Fi channel 149 or higher) isn’t supported in some countries like UK on Chromecast device. I'd suggest you send feedback about this using the Google Home app. Every bit of feedback helps a ton. Here's how.

 

Thanks,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hello sunilsukumar4u,

 

How's it going? Do you still have other questions and concerns?

 

Regards,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hey there,

 

Just checking in to make sure that you've seen my response. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.


Thanks,

Jennifer