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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by PE Program Manager
  • 84 Views
  • 1 replies
  • 0 kudos

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Diamond Product Expert
  • 26976 Views
  • 0 replies
  • 12 kudos

Resolved! Chromecast aspect ratio

I've recently purchased a chromecast & I need to know how to change the aspect ratio so I can fill the entire screen. I don't have Google tv but I do stream my cable. Any tips?

Help with Chromecast setup

I moved my TV to my office. I have a different network there. So I went in to set up the new network and it was giving me problems. So I deleted it from my home program. Then I went to reinstall. It gets to the point where is connected and ask what r...

Resolved! Laptop will not cast to chromecast but everything else will

Hello,Only my laptop CAN'T cast to my Chromecast. My phone and other people's laptops can. I also went to someone else's house and connected to their Wifi, and everything but my laptop can cast.I have tried downloading Google Canary, but it could not...

Johner10 by Community Member
  • 4565 Views
  • 14 replies
  • 0 kudos

Getting rid of closed captioning

How do I get rid of closed captioning?? I have tried both rebooting and a factory reset. Neither worked to solve my issue.

Google home and android TV

I’m sure the answer is no but I want tobe certain. I have an android TV setup to my home theater. TV is new -home theatre is not. ( can only connect to internet via Ethernet). I also have first generation Google minis set up up around the house. (As ...

meglmt by Community Member
  • 1484 Views
  • 6 replies
  • 0 kudos

This item is not available in your country

Hi, I am having issues downloading a local streaming app e.g. 7plus, 10play etc. I keep getting a message saying, "This item is not available in your country." - I’ve been living in Australia for the past 5 years. Purchased the Chromecast yesterday w...

Becs163 by Community Member
  • 4425 Views
  • 17 replies
  • 1 kudos

Problems with Chromecast Set Up

Hi, Just bought a Chromecast (3rd Gen). I couldn't find stock locally so bought one from everyone's favourite auction site. A Bad mistake! When I try to set it up I get a message "This Chromecast was made for a different country, it is not compatible...

peterc1 by Community Member
  • 814 Views
  • 4 replies
  • 0 kudos

Chromecast Google TV CEC not working only sometimes

Hi, I have samsung q6FN-series TV connected to Denon X4500H receiver which is routing different 4k devices such as xbox one and Chromecast Google TV. HDMI CEC is not workin properly with chromecast with google tv and works only sometimes. I cannot co...

Jupe by Community Member
  • 1573 Views
  • 4 replies
  • 0 kudos

Chromecast shows Resolution and FPS in the bottom right corner

Chromecast shows Resolution and FPS in the bottom right cornerEver since I installed Windows 11 update 2 days ago, anything I cast from my PC through Chromecast displays screen resolution and a rolling time clock at the bottom right of the screen.

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