03-12-2023 09:15 AM
My Chromecast with Google TV has been working perfectly since the day I got it.
Until three days ago.
In the "For you" section, it gives the message, "Loading error. Unable to load For you" — see this screenshot.
I have:
Everything else works correctly, including streaming. The only problem is this "For you" section.
What can I do to fix this, please?
Answered! Go to the Recommended Answer.
03-22-2023 12:08 PM
Hey there paddylandau,
I apologize for the late response, and thank you for being patient! Were you able to fix that "For You" issue? If not, I'd be happy to help you out. First, go ahead and restart your Chromecast. I would also check if there are any updates for your Chromecast's firmware. Finally, go ahead and clear out the cache for all your apps. Here is how to do so:
I look forward to your response, and if you have any other questions or concerns for me, please let me know.
Best regards,
Jeran
03-22-2023 12:08 PM
Hey there paddylandau,
I apologize for the late response, and thank you for being patient! Were you able to fix that "For You" issue? If not, I'd be happy to help you out. First, go ahead and restart your Chromecast. I would also check if there are any updates for your Chromecast's firmware. Finally, go ahead and clear out the cache for all your apps. Here is how to do so:
I look forward to your response, and if you have any other questions or concerns for me, please let me know.
Best regards,
Jeran
03-23-2023 12:46 AM
Thank you for your reply, Jeran.
I don't know how to check for firmware updates, but I did check for System updates and for App updates.
The solution was clearing the cached data as you described.
The thumbnails took several minutes to repopulate, but everything is working again, thank you!
03-23-2023 05:16 PM
Hi there,
I’m glad it is resolved now. I’ll keep this thread open for one more day. If you need further help, let me know.
Thanks for the help, Jeran.
Regards,
Juni