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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by PE Program Manager
  • 389 Views
  • 3 replies
  • 1 kudos

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Diamond Product Expert
  • 27343 Views
  • 0 replies
  • 12 kudos

Chromecast with google tv stuck on loading screen

Same issue from a older poster. Reset button don't work. I tried everything and it won't go pass this screen. Please help!@Jeran B. Heres the older post by someone else having this issue. https://support.google.com/chromecast/thread/116645618/chromec...

thread-116645618-10469527859196710668.jpg
Abeuta by Community Member
  • 1975 Views
  • 4 replies
  • 0 kudos

Resolved! Chrome cast unable to stream videos

We have had our chromecast since December 2020 and has worked without issue up until a couple of days ago. Now none of our streaming apps will load movies, Disney, Netflix ect. We have a Firestick in another room of the house that plays the exact sam...

satkinson by Community Member
  • 1264 Views
  • 3 replies
  • 0 kudos

Cannot connect to projector through Chrome cast -

I’m trying to cast Netflix movie to my new projector through a chrome-cast I used to use on a TV.I have chose same network for chrome-cast and iphone, I have slide the Local Network Access on for Google Home, Netflix, Disney ect. I can find the chrom...

Fleur by Community Member
  • 1212 Views
  • 3 replies
  • 0 kudos

Nest chromecast

At this point I am going to a Apple TV now because I had now problems for the beginning of the time of purchase of the nest chrome-cast and now only certain older titles only play on Netflix for the past Month now every thing else works without any p...

Tv brand not listed

I have just received the new chrome cast with Google TV but my tv is not listed.

Munr0 by Community Member
  • 2248 Views
  • 3 replies
  • 0 kudos

Chromecast Freeze and Cant Update Chromecast Built In

When I try to play a game on my Android S8+ and hook it onto my Chromecast Built in Sony Smart TV, the screen just freezes. The sound is still playing, but the screen is frozen forever. I looked up a video and saw that you could update Chromecast bui...

Resolved! Chromecast with Google TV lacking dynamic refresh rate

I just received my new Chromecast with Google TV and after setting it up, one of the first things I noticed was very noticable stuttering ('judder') in some of my media applications.By default, the Chromecast is setup to output 4k resolution at 60 Hz...

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