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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 409 Views
  • 3 replies
  • 1 kudos

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 27360 Views
  • 0 replies
  • 12 kudos

Resolved! Chromecast with Google TV lacking dynamic refresh rate

I just received my new Chromecast with Google TV and after setting it up, one of the first things I noticed was very noticable stuttering ('judder') in some of my media applications.By default, the Chromecast is setup to output 4k resolution at 60 Hz...

New Google TV Remote App does not auto reconnect to CCwGTV

With the new "remote app" that is part Google TV I see problems using the remote after phone sleeps then wakes.If I connect the phone/app to my CCwGTV dongle basic remote function work fine, start watching a tv show, after 5 to 10 minutes a commercia...

NorD by • Community Member
  • 2264 Views
  • 6 replies
  • 0 kudos

Resolved! Chromecast with Google TV & Nest

I cannot view my Nest wireless doorbell on my Chromecast with Google TV.When I issue query "Show Front door" using Chromecast remote voice assistant button I get "Sorry it looks like the front door doorbell doesn't support streaming to remote screens...

Chazz by • Community Member
  • 3471 Views
  • 10 replies
  • 0 kudos

Chromecast

My chromecast is going between my pictures and the setup screen. It may play a movie once I cast for like 2 min and then stop all of a sudden and gos between pics and set up screen again. I have reset it and unplugged it, help!

Chrome casting

Everything was fine and then suddenly when I switched to chrome cast from live tv a message came up saying that it couldn’t connect to wi fi. I rebooted and the chrome cast came back to life BUT the screen colours were affected with dark stripes and ...

Antony by • Community Member
  • 1070 Views
  • 3 replies
  • 0 kudos

Resolved! trailers playing in french

i am in canada i have selected english united states but my trailers are all in french. i don’t speak french we have 2 official languages english and french ( i have not selected the french canada setting cause i don’t speak french i speak the primar...

phop by • Community Member
  • 2436 Views
  • 6 replies
  • 0 kudos

Unable to add Chromecast built in TV to speaker group

I'm Unable to add my chromecast built in TV to a speaker group it has android 10 & chromecast version 1.50 nd im able to cast my screen as well from the google home app but unable to add to speaker group ??

phoenix by • Community Member
  • 1079 Views
  • 3 replies
  • 0 kudos

Have a Yamaha receiver, can't hold down the volume buttons

Everything works perfect on the Google TV remote except for the volume. I cannot hold down the volume button to adjust the volume. It only increases/decreases one click. So if I want to turn it up/down a bunch I have to press the volume buttons multi...

Multi Account Support for YouTube and YouTube TV

I own a TCL 55" 4K I'm my and I have the newest Chromecast hooked up to an older plasma I have in the bedroom. Why can I not switch accounts on the fly with the Chromecast on YouTube TV? The YT TV app on my TCL allows me to.

Resolved! Video jittery and has random colors on screen

I am not casting via any device -- just watching directly on the various apps like Netflix, Youtube TV, Hulu, etc. on the Chromecast w/ Google TV. TV is Samsung Q60T. On all apps, I get jittery video and random blocks of color on the screen. I've nev...

francface by • Community Member
  • 2401 Views
  • 3 replies
  • 0 kudos
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