09-25-2021 04:37 PM
Hi,
Having issues watching streamed service from computer to tv using casting and similar using a streaming app on tv. About every 20-30 seconds there is a second or so stop . Help please-is this my android tv or my wifi? Sorry senior citizen lacking in technical knowledge.
philip
10-14-2021 10:11 AM
Hey there Philthegeek,
I apologize about the late response, thank you for being patient! Were you able to fix that stuttering issue? If not, I'd be happy to help out, let me just ask you some questions about what's happening:
I look forward to your response, and if you have any other questions or concerns for me, please let me know!
Best regards,
Jeran
10-14-2021 10:21 AM
Hi Jeran,
Thank you for your reply. Tried turning the moderm off and on. I am not very technical. The buffering is happening with one app in particular, SkysportNow both being cast from my mac laptop and from my app on my TCL TV.
Cheers
Phil
10-14-2021 02:16 PM
Of course! Here are some steps I can recommend for now when you run into this issue, some steps may only apply when you are casting from your Mac laptop:
I hope that helps out! However, if the issue keeps occurring, and it's only with Sky Sport Now, it may be worth reaching out to their support to see if they are aware of any issues going on.
Best regards,
Jeran
10-18-2021 11:06 AM
Hey there,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Have a great day.
Garrett DS
10-19-2021 09:55 AM
Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.
Have a great day,
Garrett DS