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trailers playing in french

phop
Community Member

i am in canada i have selected english united states but my trailers are all in french. i don’t speak french we have 2 official languages english and french ( i have not selected the french canada setting cause i don’t speak french i speak the primary language of canada ENGLISH) this is seeriously annoying i don’t think this is a bug i think this is a programming error on googles part please fix 

1 ACCEPTED SOLUTION

Ashepherdson
Gold Product Expert
Gold Product Expert

I am in Canada as well, and used to have this problem when using English(Canada) , what I ended up doing was switching to English(us) and no more french ! 

 

Go to Settings.

Select System.

Select Language.

Set the language to English (US). 

 

View solution in original post

6 REPLIES 6

Ashepherdson
Gold Product Expert
Gold Product Expert

I am in Canada as well, and used to have this problem when using English(Canada) , what I ended up doing was switching to English(us) and no more french ! 

 

Go to Settings.

Select System.

Select Language.

Set the language to English (US). 

 

I realize I typed too quickly and you said you already use English us...  Sooooo... Try switching to English Canada.  Sometimes just switching languages and rebooting will fix the issue.  

not an option unfortunately 

Ashepherdson
Gold Product Expert
Gold Product Expert

16336432250417718635455220905303.jpg

 can you check again?  If it is not there then I suspect a localization issue.

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there!

We haven't heard back from phop, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, Ashepherdson!

Best regards,
Jeran