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عطل في كروم كاست 4k

Hassan6
Community Member

لدي كرم كاست من قوقل 4كي معلق علي علامه قوقل شعار لم يتم التحديث 

شكرا 

4 REPLIES 4

David_K
Platinum Product Expert
Platinum Product Expert

Try these steps:

  1. While the Chromecast is plugged into the TV and powered, press and hold the button on the back of the Chromecast. The LED should start to blink yellow. 
  2. When the LED light turns solid white, release the button, and the Chromecast should then reset.

Kimy
Community Specialist
Community Specialist

Hi folks,

I appreciate your help here, @David_K.

@Hassan6, I hope you've found the answer you're looking for. If you need help with your Chromecast device, please let us know, as we would be happy to answer any questions you may have.

Thanks,
Kimy

Kimy
Community Specialist
Community Specialist

Hi there,

I'm just checking in to make sure that you saw our responses. Please let us know if you still need our help, as we would be happy to answer any questions you may have.

 

Regards,
Kimy

Kimy
Community Specialist
Community Specialist

Hello there,

 

We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have other concerns in the future.

 

Best,

Kimy