05-23-2023 04:56 PM
I dont remember PIN MY nest thermostat is locked how can I reset please help me thanks
05-27-2023 05:11 AM
If your thermostat is still connected to Wi-Fi and you can see it in the Nest app or Home app, you can unlock and reset the PIN using the app:
Lock and unlock your Nest thermostat - Google Nest Help
If you can't control it using the app anymore, you'll need to reset it using a computer.
If the Nest drive is successfully showing up on your computer, can you see a technicalinfo.PLIST file? If you get this far let me know and I'll ask a community specialist to assist with next steps, as these can't be shared publicly in the community.
06-01-2023 01:13 PM
Hello folks,
I wanted to ensure that everything was covered here.
I appreciate you sharing the guide, @David_K.
@Simran0181, how's it going? Have you managed to locate the file? Please let us know so we can move forward. Also, tell us specifically what operating system you used to locate the folder (Windows, MacOS, or ChromeOS).
I'll look forward to your response.
Regards,
Mark
06-04-2023 03:51 PM
Hey there,
I wanted to follow up and see if you still need help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.
Best regards,
Dan
06-05-2023 04:57 PM
Hello again,
We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.
Thanks,
Dan